Document self-service
Verification letters and pay stubs without HR stepping in.
Employee portal development for US businesses
We build employee portals where every employee handles their own requests without waiting in line or sending emails: they download verification letters and pay stubs, request vacation and time off, update their information, and check their benefits. HR gets hours back, and your team gains autonomy.
Updated:
- Instant verification letters
- Requests with manager approval
- Works on mobile
Requests handled in seconds
900+ projects delivered
What the employee portal includes
Your most frequent requests, turned into self-service.
Personal documents
- Automatically generated employment verification letters.
- Pay stubs and income and tax withholding statements.
- Contract and amendments available to view.
Requests
- Vacation with balance calculated online.
- Time off, leave, and sick leave with supporting documents.
- Direct manager approval from their phone.
Wellness
- Benefits, partner discounts, and wellness activities.
- Sign-up for training and events.
- Surveys and a suggestion box.
What employees can do in their portal
Each company chooses the modules it needs.
Absence management
Vacation, time off, and sick leave in a single workflow.
Training
Onboarding courses and mandatory training.
LMS developmentInternal communication
Company news and documents in the same login.
Corporate intranet developmentWhich portal does your business need? Find out in a minute
Answer four questions, and we’ll tell you which type of portal or intranet best fits your case.
Your answers0 of 4
We recommend
A corporate intranet
A hub for announcements, documents, the directory, and internal processes.
Corporate intranet development
We recommend
An employee portal
Self-service for employment letters, vacation, pay stubs, and HR requests.
We recommend
A private customer portal
Your customers check orders, invoices, documents, and requests without having to message you.
Customer portal development
We recommend
A B2B platform
Wholesale orders with customer-specific pricing, credit limits, and a private catalog.
B2B platform development
We recommend
A vendor portal
Vendor registration, documents, purchase orders, and invoices in one place.
Vendor portal development
How we build your employee portal
We work in short stages, with deliverables you can test. You always know what’s being built, what’s left, and what we need from your team.
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Step 1: Discovery
We interview the departments that will use the system and map how information flows today.
You: show us how you work today
You get: a process map and scope -
Step 2: Prototype
We design the main screens in a clickable prototype to validate them before writing code.
You: test the prototype with your team
You get: an approved prototype -
Step 3: Development by module
We build and deliver module by module, so your team can start using it soon.
You: test each module
You get: working modules in testing -
Step 4: Migration and training
We load your current data, train each role, and support you through launch.
You: hand over your databases
You get: a live system and user manuals -
Step 5: Support and improvement
We measure actual usage and make any needed adjustments during the support period.
You: report adjustments through the support channel
You get: a usage and improvements report
Requests by email or online self-service
Here’s how the difference feels for HR and for employees.
| Aspect | Requests by email | PACOWEB employee portal |
|---|---|---|
| Employment verification letter | One to three days of waiting. | Instant download, with verification. |
| Vacation | Asking HR for balances every time. | Visible balance and requests in two clicks. |
| Approvals | Emails that get lost. | Notification and approval from a phone. |
| HR workload | Hours every day answering the same questions. | Time freed up for high-value work. |
How many hours a month does your HR team spend on verification letters and time-off requests? We’ll help you get them back.
Employee portals across industries
Companies with many employees or deskless staff.
Manufacturing plants
Hourly workers who handle their requests from a phone or a kiosk.
Retail and restaurants
Shift workers across many locations with high turnover.
Contact centers
Large teams with frequent schedule changes.
FAQ about employee portal development
Does it connect with my payroll software?
Yes. We pull payroll data via API or interface files to generate pay stubs and verification letters.
Are the letters valid?
They include a digital signature and a verification code so third parties can confirm they are authentic.
What about employees who don’t use email?
They can log in with their ID number and a password, or with a code sent by SMS or WhatsApp.
Is it secure?
Yes: encrypted connections, protected passwords, role-based permissions, and access logs, in line with the privacy laws that apply to your business.
What other names are employee portals known by?
Also searched for as employee self-service portal, employee portal, or HR self-service. It’s a service related to intranets, extranets, customer portals, secure login, and document management, topics we review with you when your project needs them.
Can’t find your question?
Related services
What clients most often add to this project.
Get a quote for your employee portal
Tell us how many employees you have and which requests you want to move to self-service. We’ll reply with a proposal.
- 1You contact us through the form or on WhatsApp.
- 2We talk about your business and what you need.
- 3You get the proposal in writing, with scope, timeline, and price.
Request your proposal
We reply during business hours (Bogotá time, UTC-5), usually the same day.
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